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against climate change

Level 1 Award in Promoting energy efficiency to potential customers

One day course towards a Skills First level 1 qualification called 'Promoting Energy Efficiency'

Severn Wye are currently providing a one day course towards a Skills First level 1 qualification called ‘Promoting Energy Efficiency’. Useful for those just starting out in the industry or for those who have a good understanding but need some help in communicating their knowledge to customers. It is an important course for any customer facing staff as it will help them to link measures together providing added service and satisfaction for the customer and opportunity of a cross-sell for the company.

It is a useful course for any employee as it will help them to take steps to reduce energy in their own homes and to advise colleagues and friends.
Additionally, for any businesses with staff living or working in Wales, Severn Wye have funding through Welsh Government to offer the course for £63 or £105 per person dependant on the number of employees within the organisation.
Further details of the course are included below.
Course Outline:
Level 1 Award in ‘Promoting energy efficiency to potential customers’
Three different aspects of energy efficiency are looked at during the course:
  1. The reasons for adopting energy efficiency behaviours and the effect these can then have on energy consumption
  2. The measures and initiatives available to customers to encourage take-up
  3. Help understanding the effective ways of communicating the information to customers
This course leads to the Skills First Level 1 Award in ‘Promoting energy efficiency to potential customers’ for those who successfully complete a simple assessment following the course. It's aimed at a range of people who work for organisations that promote energy efficiency improvements to buildings, including:
  • Retailers 
  • Social housing providers
  • Tradespeople
  • Charities
  • Installers
  • Community groups
There is a course running in Cardiff on 28th May 2014, but in-house courses and alternative locations can also potentially be arranged.
Discounts on full price places are also available for group bookings – get in touch on 01452 835066 or email [email protected] for further information. Alternatively, you can find more details at 
Severn Wye (as part of the Energy Advice Training Consortium) have funding* from Welsh Government to provide the course ‘Promoting Energy Efficiency to Potential Customers’ at a discounted price.  The full cost of the course is £210 but discounts are available for employed people living or working in Wales (Organisations with fewer than 250 people pay just £63 per person; organisations with more than 250 people pay £105 per person). (All prices exclusive of VAT)
*Please be aware that this funding is not available to Public Sector Organisations


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